Account deletion

Delete your account

You can remove your account and personal data in two ways — inside the app, or right here in your browser. Both are permanent, and both do exactly the same thing.

If your wallet still holds a balance or you’re in a campaign that hasn’t closed, settle it first — after deletion you can no longer sign in to withdraw.

Option 1 — in the app

The fastest route. You're already signed in, so all it takes is your password.

  1. 1Open the 7marketdays app and go to the Profile tab.
  2. 2Tap the settings icon to open Settings.
  3. 3Under the Data section, tap Delete account.
  4. 4Enter your password and confirm.

Option 2 — on the web

No app handy? Sign in with your email and password below and we'll delete the account immediately.

Can’t sign in — lost your password or no longer have access to your email? Email hello@7marketdays.com from the address on your account and we’ll complete the request after verifying it’s you.

What gets deleted

  • Your name, email address, and phone number
  • Your profile, saved addresses, and uploaded images
  • Your login credentials — you can no longer sign in
  • Push-notification tokens, so the app stops messaging you

What we keep

  • Deposit, withdrawal, conversion, and campaign records — anonymised, kept only because financial law requires it
  • Anything else we must retain to meet a legal or regulatory duty

Can’t use either option?

If you can’t sign in and can’t reach the app, email hello@7marketdays.com from the address registered on your account. We’ll verify it’s you and complete the deletion for you, normally within a few working days.

Full details on what we collect and retain are in our Privacy Policy.